gradually evolve to implement standard management software in the customer service field such as quality inspection and knowledge base, whether they start from work orders or from IM. V. Conclusion So far, we have briefly analyzed the product line layout in the field of commercial CRM and the product functions in each direction. This article intends to introduce some ideas, hoping that
readers will have a general understanding of the commercial CRM system architecture. If you want to have a deeper understanding of the business and products in the CRM field. To understand, you can refer to the previous article "On CRM Product System Design" . Insert sms marketing service an ad Hello everyone, I'm Yang Kun, the author of "Winning the B-side", I used to be the product director of VIPKID. At work, I met many excellent B-end product managers, but they lacked systematic and practical training
for B-end products, and took many detours in their growth. I tried my best to summarize my years of experience in making B-end products, and jointly created a B-end product system course with Qidian Academy - "To B Product Practical